Shipping policy

Far East Flora Market delivers fresh flowers, foliage and botanical products island-wide across Singapore, Monday to Saturday. Below you will find all the information you need about our delivery slots, cut-off times, fees, self-collection options and areas we are unable to deliver to.

Delivery Days & Time Slots

Delivery Days

Monday to Saturday only
No delivery on Sundays or Public Holidays

Morning Slot

8:00 AM – 12:00 PM
Order by 11:00 AM the day before

Afternoon Slot

12:00 PM – 5:00 PM
Order by 11:00 AM on the same day
Orders placed after 11:00 AM will be allocated to the next available slot or next working day


Same-Day Delivery

Same-day delivery is available for the afternoon slot (12:00 PM – 5:00 PM) for orders placed before 11:00 AM on the same day. Orders placed after 11:00 AM will be processed for the next available delivery slot or the following working day.

Delivery Fee

Standard Delivery Fee

S$17 per order

Coverage

Island-wide across Singapore (excluding restricted and remote areas listed below)


Self-Collection

Prefer to collect in person? Self-collection is available at our Clementi outlet at Far East Flora Centre during the following slots:

Collection Days

Monday to Saturday
Sunday & Public Holidays

Mon – Sat Slots

9:00 AM – 3:00 PM
3:00 PM – 8:00 PM

Sun & PH Slot

10:00 AM – 6:00 PM

Same-Day Cut-Off

Orders must be placed by 11:00 AM for same-day collection.
Orders placed after 11:00 AM will be allocated to the next working day or available slot

Collection Address

557 Thomson Road 298181 Singapore

Please collect your order on the date and time slot you selected at checkout. Bring your order confirmation as reference.

Areas We Are Unable to Deliver To

For operational and access reasons, we are unable to deliver to the following locations. Orders placed with addresses in these areas will be contacted to arrange an alternative.

Restricted & Remote Areas

Airline Road, Airport Cargo Road, Alps Avenue, Brani Terminal Avenue, Jurong Island, Kusu Island, Pulau Damar Laut, Pulau Busing, Pulau Tekong, Pulau Sakeng, Pulau Sebarok, Pulau Ubin, Rifle Range (firing compound), Seletar Aerospace ,St John's Island, Turf Club Avenue, West Camp Road

Other Non-Deliverable Locations

Construction sites, Chemical plants and refineries, Unspecified or non-addressable roadside locations


Delivery Enquiries

For questions about your delivery, order scheduling or to make changes to an existing order, please contact us 24-hours before the cut-off time for your selected slot; subject to stock availability and driver's availability. 

Contact Us
Call: 62515151
WhatsApp: 96505100
Mon to Fri: 7:30am – 4pm
Sat: 7:30am – 12pm

Email: askme@fareastfloramarket.com