Shipping Policy

Far East Flora Market delivers fresh flowers, foliage and botanical products island-wide across Singapore, Monday to Saturday. Below you will find all the information you need about our delivery slots, cut-off times, fees, self-collection options and areas we are unable to deliver to.

Delivery Days & Time Slots

Delivery Days

Monday to Saturday only
No delivery on Sundays or Public Holidays

Morning Slot

8:00 AM – 12:00 PM
Order by 11:00 AM the day before

Afternoon Slot

12:00 PM – 5:00 PM
Order by 11:00 AM on the same day
Orders placed after 11:00 AM will be allocated to the next available slot or next working day

Please note that delivery is not available on Sundays, Public Holidays, or to certain restricted areas. During peak and seasonal periods such as Chinese New Year, Valentine's Day and Mother's Day, delivery slots and timings may vary — please check our website or contact us for the latest availability.

Same-Day Delivery

Same-day delivery is available for the afternoon slot (12:00 PM – 5:00 PM) for orders placed before 11:00 AM on the same day. Orders placed after 11:00 AM will be processed for the next available delivery slot or the following working day.

Delivery Fee

Standard Delivery Fee

S$17 per order; subject to prevailing GST

Coverage

Island-wide across Singapore (excluding restricted and remote areas listed below)

Delivery fees are subject to change during peak and festive seasons such as Chinese New Year, Valentine's Day and Mother's Day.

Self-Collection

Prefer to collect in person? Self-collection is available at our Thomson outlet. 

Collection Days

Monday to Saturday
Sunday & Public Holidays

Mon – Sat Slots

9:00 AM – 3:00 PM
3:00 PM – 8:00 PM

Same-Day Cut-Off

Orders must be placed by 11:00 AM for same-day collection.
Orders placed after 11:00 AM will be allocated to the next working day or available slot

Collection Address

557 Thomson Road 298181 Singapore

Please collect your order during the time slot stated on your order confirmation email.
During peak and seasonal periods such as Chinese New Year, Valentine's Day and Mother's Day, self collection slots and timings may vary — please check our website or contact us for the latest availability.

Areas We Are Unable to Deliver To

For operational and access reasons, we are unable to deliver to the following locations. Orders placed with addresses in these areas will be contacted to arrange an alternative.

Restricted & Remote Areas

Airline Road, Airport Cargo Road, Alps Avenue, Brani Terminal Avenue, Jurong Island, Kusu Island, Pulau Damar Laut, Pulau Busing, Pulau Tekong, Pulau Sakeng, Pulau Sebarok, Pulau Ubin, Rifle Range (firing compound), Seletar Aerospace ,St John's Island, Turf Club Avenue, West Camp Road

Other Non-Deliverable Locations

Construction sites, Chemical plants and refineries, Unspecified or non-addressable roadside locations


Delivery Enquiries

For questions about your delivery, order scheduling or to make changes to an existing order, please contact us 24-hours before the cut-off time for your selected slot; subject to stock availability and driver's availability. 

Contact Us
Call:
62515151
WhatsApp: 96505100
Mon to Fri: 7:30am – 4pm
Sat: 7:30am – 12pm

Email: askme@fareastfloramarket.com