Shipping Policy
Far East Flora Market delivers fresh flowers, foliage and botanical products island-wide across Singapore, Monday to Saturday. Below you will find all the information you need about our delivery slots, cut-off times, fees, self-collection options and areas we are unable to deliver to.
Delivery Days & Time Slots
|
Delivery Days |
Monday to Saturday only |
|
Morning Slot |
8:00 AM – 12:00 PM |
|
Afternoon Slot |
12:00 PM – 5:00 PM |
Please note that delivery is not available on Sundays, Public Holidays, or to certain restricted areas. During peak and seasonal periods such as Chinese New Year, Valentine's Day and Mother's Day, delivery slots and timings may vary — please check our website or contact us for the latest availability.
Same-Day Delivery
Same-day delivery is available for the afternoon slot (12:00 PM – 5:00 PM) for orders placed before 11:00 AM on the same day. Orders placed after 11:00 AM will be processed for the next available delivery slot or the following working day.
Delivery Fee
|
Standard Delivery Fee |
S$17 per order; subject to prevailing GST |
|
Coverage |
Island-wide across Singapore (excluding restricted and remote areas listed below) |
Delivery fees are subject to change during peak and festive seasons such as Chinese New Year, Valentine's Day and Mother's Day.
Self-Collection
Prefer to collect in person? Self-collection is available at our Thomson outlet.
|
Collection Days |
Monday to Saturday |
|
Mon – Sat Slots |
9:00 AM – 3:00 PM |
|
Same-Day Cut-Off |
Orders must be placed by 11:00 AM for same-day collection. |
|
Collection Address |
557 Thomson Road 298181 Singapore |
Please collect your order during the time slot stated on your order confirmation email.
During peak and seasonal periods such as Chinese New Year, Valentine's Day and Mother's Day, self collection slots and timings may vary — please check our website or contact us for the latest availability.
Areas We Are Unable to Deliver To
For operational and access reasons, we are unable to deliver to the following locations. Orders placed with addresses in these areas will be contacted to arrange an alternative.
|
Restricted & Remote Areas |
Airline Road, Airport Cargo Road, Alps Avenue, Brani Terminal Avenue, Jurong Island, Kusu Island, Pulau Damar Laut, Pulau Busing, Pulau Tekong, Pulau Sakeng, Pulau Sebarok, Pulau Ubin, Rifle Range (firing compound), Seletar Aerospace ,St John's Island, Turf Club Avenue, West Camp Road |
|
Other Non-Deliverable Locations |
Construction sites, Chemical plants and refineries, Unspecified or non-addressable roadside locations |
Delivery Enquiries
For questions about your delivery, order scheduling or to make changes to an existing order, please contact us 24-hours before the cut-off time for your selected slot; subject to stock availability and driver's availability.
Contact Us
Call: 62515151
WhatsApp: 96505100
Mon to Fri: 7:30am – 4pm
Sat: 7:30am – 12pm
Email: askme@fareastfloramarket.com