Frequently asked questions
Is there a minimum order quantity?
No — there is no minimum order quantity (MOQ) at Far East Flora Market. You can purchase a single bunch or as many as your order requires, at the same daily wholesale price regardless of quantity.
How fresh are the flowers?
All our fresh cut flowers are imported directly from farms and growers around the world — including Holland, Malaysia, China, Ecuador, South Africa and many more sourcing origins. Flowers arrive at our facility regularly throughout the week and are stored in Singapore's largest wholesale coldroom, maintained at optimal conditions to preserve freshness and quality from arrival through to your order.
How does delivery work?
We deliver island-wide across Singapore from Monday to Saturday, excluding Sundays and Public Holidays. Same-day delivery is available for orders placed before 11:00 am. A standard delivery fee of $17 applies. Please refer to our Delivery Terms for full details on cut-off times and delivery zones.
How can I get in touch if I need help with my order?
Our customer service team is available to assist with orders, enquiries and account support.
Call us at +65 6251 5151 or WhatsApp at +65 9650 5100 — our phone lines are open from Monday to Friday, 7:30am to 4pm, and Saturday, 7:30am to 12pm.
Alternatively, you can reach us anytime by email at askme@fareastfloramarket.com.
Can I walk in to purchase?
Yes — both our retail outlets welcome walk-in customers. Visit us at Far East Flora Centre, 435 Clementi Road (open daily) or 557 Thomson Road to personally browse and select your flowers.
How do I get trade or wholesale account access?
Open a Far East Flora Market trade account to access our full trade programme — including wholesale pricing tiers, advance ordering for seasonal stock and dedicated account support. Visit our Trade Programme page or contact us at askme@fareastfloramarket.com to get started.